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 Health Insurance Benefits NavigatorEastern Shore Area Health Education Center Cambridge, MD

The Health Insurance Benefits Navigator position is F/T w benefits; generally M-F, occasional weekend day and weekday evenings during peak enrollment.

Navigators are certified by the Maryland Health Exchange and interact with Maryland residents from diverse cultural, ethnic, and economic backgrounds to identify their eligibility for health insurance benefit plans and help them enroll.


Navigators are assigned a county or counties on the Mid Shore and work at agencies and other locations that serve similar consumers.  Navigators conduct outreach, provide educational opportunities and speak to consumers, businesses and local organizations about the program. This is a mobile position.

Successful candidate will have:
– Excellent interpersonal, verbal and written communications skills;
– Excellent organizational skills, ability to establish priorities, work with data and give attention to detail;
– Demonstrated computer proficiency and experience working with financial calculations ;
– Demonstrated ability to work independently and in a team environment;

– Ability to problem solve, research and work within a larger organization;

– Experience working in a fast pace environment

Prior experience with health insurance and/or consumer financial products desired.  Bachelor’s degree strongly preferred; will consider equivalent experience. Conversational Spanish a plus.
Email resume with cover letter to
Position remains open until filled. EOE.

Job Type: Contract Funded

Required education:

  • Bachelor’s

Preferred Experience (or a combination of):

  • Customer Service Skills: 2 years
  • Human Services: 2 Years
  • Health Insurance/Consumer Finance products/ Taxes : 1 year

Required licenses or certifications:

  • Driver’s License
  • Will have to pass State of Maryland Navigator exam